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Aboriginal family violence services

The service is designed to be culturally safe and culturally responsive. It was developed through a self-determined process with community consultation.

Aboriginal family violence services

Family violence services for Aboriginal people are being delivered under Dhelk Dja: Safe Our Way, the key Aboriginal-led Victorian Agreement that commits community, services and government to strengthening the lives of Aboriginal people, families and communities and to enable people to live free from family violence.

Services are community-driven, Aboriginal-designed and led. They help people to navigate the family violence service system and walk alongside them until they are safely connected with specialist services that meet their needs.

A new service has been established in the Bayside Peninsula area to support Aboriginal people affected by family violence. The service is for women, children and men, non-Aboriginal family members and non-Aboriginal parents or carers of Aboriginal children.

The service is designed to be culturally safe and culturally responsive. It was developed through a self-determined process with community consultation as a complementary service model to The Orange DoorExternal Link .

The service is fully staffed by an Aboriginal workforce and operated by the Victorian Aboriginal Child Care Agency (VACCA), a state-wide Aboriginal Community Controlled Organisation (ACCO) servicing children, young people, families, and community members that has protected and promoted the rights of Aboriginal children and families for over 45 years.

The new Aboriginal family violence service is referred to in Dhelk Dja: Safe Our Way as Aboriginal Access Points, consultation is underway with communities to select a local name for the first service.

How the service works

The service will be staffed by three Journey Walkers who will walk alongside Aboriginal families to provide culturally responsive services and activities.

Journey Walkers will assess risk and Community Members’ needs, focusing on cultural connection, identifying supports and services, providing cultural advocacy and working with other professionals and services to ensure they receive the right support to keep themselves and their families safe.

Community Members can be referred to the Aboriginal Access Points through The Orange Door. They can also self-refer and can be referred through a community or other local organisation, or directly through the ACCO operating the service.

Help is available by phone, email and face-to-face, and via outreach to Aboriginal communities and groups. See details on the VACCA website for the Bayside Peninsula area serviceExternal Link .

Support is also available through The Orange DoorExternal Link for Aboriginal people experiencing family violence or needing support with child wellbeing.

Future services

A similar service will be established in the Barwon area in September 2023, operated by Wathaurong Aboriginal Cooperative.

Reviewed 17 July 2023

Family violence reform

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