What are the MARAM Online Practice Guides?
The MARAM practice guides, tools and resources provide a consistent, best practice resource for all workers within the system to align their current practice with.
Feedback from workers is that whilst the guides are invaluable and the information within them is useful and important, the layout of the guides is not conducive to busy workers, quickly accessing the information, tools and resources they need.
What has been achieved so far?
In January 2022, FSV commenced the MARAM Online Practice Guide project, intending to reimagine the MARAM Practice Guides content in a user-friendly online format.
FSV have recruited 8 user consultant organisations, from a variety of sectors and spanning the breadth of MARAM responsibilities, to provide practitioner feedback about ways to improve the format of the guides to meet the needs of the sector.
FSV have procured Paper Giant to lead the design of the website and navigation, through a user-lead process.
What is happening now?
Paper Giant and FSV will be contacting the 8 user consultant organisations, government departments and other key stakeholders about opportunities to engage in workshops for the design.
What is planned next?
Workshops and interviews will take place December 2022 to January 2023 to inform the design.