How-to guide for public engagement

Why do we need a how-to guide?

We engaged with the public about this framework. We learned that there are areas where the public would like us to improve, including:

  • reporting back to the community on the feedback and outcomes
  • clarity of what the public could influence
  • understanding how feedback was used
  • clarity of purpose for the engagement.

The how-to guide provides steps to help engagement staff meet the needs of the public. There are eight key steps to design, deliver and complete public engagement.

This section details the eight steps. There are also recommended points for review during the process. At these points, managers are prompted to review and authorise progress to the next stage of engagement.

Additional resources to support the eight steps will soon be made available.