Government schools
Your local regional office can provide you with localised support and advice.
Health, Wellbeing and Inclusion Workforces work as integrated, multidisciplinary teams. They work together to support government schools across Victoria. They support schools to meet the engagement, wellbeing, inclusion and learning needs of students.
Health, Wellbeing and Inclusion Workforces comprise:
- Student Support Services (SSS) – psychologists, social workers, speech pathologists, occupational therapists and behaviour analysts
- primary and secondary school nurses
- Visiting Teacher Service (VTS)
- Koorie Engagement Support Officers
- other region or area-based staff whose key role is to provide support to schools.
Student Support Services (SSS) are multidisciplinary area-based teams of allied health professionals.
Access to SSS as part of response to critical incidents is managed through eduSafe Plus.
Access for all other types of SSS support is managed through a referral process. This happens after the school discuss with SSS or Health and Wellbeing Key Contact. This process is outlined in the Student Support Services referral process.
Principals can contact the department’s Legal Division for advice on a range of issues such as:
- duty of care advice following the incident or disclosure
- protecting the privacy of impacted students when the school talks to parents or the school community.
Support with whole school communications is provided by the department’s Communications Division.
Contact:
- Call: 03 9637 3146
- Email: legal.services@education.vic.gov.au
Catholic schools
Contact your school’s relevant governing body for support and advice on child safety.
A list of school governing bodies can be found here [VCEA to provide link].
You can contact the Social Services Regulator (formerly the Commission for Children and Young People) for information.
- Call: 1300 310 778
- Email: contact@ssr.vic.gov.au
Independent schools
Contact Independent Schools Victoria for support and advice on child safety related matters.
- Call: 03 9825 7200
- Email: enquiries@is.vic.edu.au
ISV Member schools have access to a menu of support services via ISConnect.
You can contact the Social Services Regulator (formerly the Commission for Children and Young People) for information.
- Call: 1300 310 778
- Email: contact@ssr.vic.gov.au
All schools
Information Sharing and MARAM Enquiry Line
The whole-of-government Information Sharing and MARAM Enquiry Line provides support for professionals using the Information Sharing Schemes.
- Call: 1800 549 646
- Email: CISandFVIS@education.vic.gov.au
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