Illustration of a school staff member.

Support: respond to child abuse in the family

Guidance on how to support students through your school. Support is one of the 4 Critical Actions.

Schools

As soon as you believe a student has been, or is at risk of being abused by someone in the family, you must act.

4 CRITICAL ACTIONS

⬣ Identify ⯀ Support ⬤ Refer ▲ Report

Your school must support all students involved who are enrolled at your school.

This includes:

  • students who experienced abuse
  • other students who may be affected.

Child abuse can cause trauma. It can also significantly impact a child’s health, safety and wellbeing and disrupt their education.

You play a central role in:

  • ensuring the students feel safe and supported at school
  • meeting their individual educational and wellbeing needs.

Support complements refer. Both actions can happen at the same time if that is the best way to help the student.

Engage the student to find the right support

It is important to talk to the student about the support they want. This can help them feel empowered, and more likely to take part in the process in a positive way.

You can:

  • hear their thoughts and acknowledge their situation
  • discuss your concerns about their safety and wellbeing
  • highlight the support available through your school
  • help them to explore their options and develop appropriate plans.

Talk to the student in a way that is culturally safe, suitable for their age, trauma-informed and respectful.

To learn more, see professional learning on trauma-informed practice (PDF, 8.6 MB).

Sector-specific support

Select the dropdown that applies to your school to see the support available.

Then continue with the support steps on this page.

Support actions all schools can take

Continue support for as long as necessary

Your school should continue to:

  • provide support to the student
  • monitor the situation
  • follow the 4 Critical Actions to respond to new information or risks.

Work with:

  • the student
  • their parents or carers
  • any relevant authorities
  • any specialist support services.

Next steps

Continue the 4 Critical Actions

Continue to support the student as long as needed.

You may also need to refer the student to community services, or report if the situation meets reporting requirements.

⬣ Identify ⯀ Support ⬤ Refer ▲ Report

Updated

Illustration of three school staff members standing together.

At all times