Standard 5 focuses on diversity and inclusion, and making sure all children feel welcome.
Services must:
Understand and respect children's diverse circumstances and needs
Provide support to all children, and especially those who are vulnerable
Make sure all children have access to information that is:
culturally safe
accessible, and
easy to understand.
Each child has the right to fully take part at the service without discrimination. Services should address all barriers by focussing on each child’s strengths, skills and capabilities.
Services must pay particular attention to the needs of:
Aboriginal children
children from diverse culture and language backgrounds
children who are unable to live at home
transgender and intersex children.
Child Safe Standard 5
Read the full text of the Standard and its elements.
Early childhood services must comply with all the following elements of this standard:
The service, including staff and volunteers, understands children’s diverse circumstances, and provides support and responds to those who are vulnerable (5.1).
Children have access to information, support and complaints processes in ways that are culturally safe, accessible and easy to understand (5.2).
The service pays particular attention to the needs of children with disability, children from culturally and linguistically diverse backgrounds, those who are unable to live at home, and transgender and intersex children (5.3).
The service pays particular attention to the needs of Aboriginal children and provides/promotes a culturally safe environment for them (5.4).
Implement Standard 5
Start by reflecting on your service. Do you provide:
fair outcomes to all children mentioned in this standard?
a culturally safe environment?
does the service reflect the diversity of all the children and their families ?
a complaints policy that children can understand, and that is culturally safe?
Pay attention to:
cultural safety for Aboriginal and Torres Strait Islander children
the needs of:
children with disability
children from diverse religious and cultural communities
very young children.
the impact of prior trauma
gender differences
the experiences of transgender and intersex children
challenges for children who are in foster care, out of home care, living away from home
socio-economic factors such as:
children whose family is experiencing homelessness
insecure employment or accommodation
individual or family contact with the justice system
Safety of children from culturally and linguistically diverse backgrounds
Cultural safety for Aboriginal children
Safety of children with a disability.
Use culturally sensitive and inclusive examples when discussing families, relationships, professions and activities.
Start asking for and using people’s preferred pronouns and names.
Communicate that the service has zero tolerance to discrimination and bullying. Address any incidents.
Respond to family violence in a safe, inclusive, accessible and culturally responsive way. Ensure is it child-centric and non-discriminatory.
Offer to buddy and mentor children at risk of social isolation.
Pay attention to diverse child groups and individuals in your community. They may be at a higher risk of harm than other children.
Listen to and confirm children’ feelings. They may feel ignored or not listened to in the past.
Let children know they can raise concerns or report incidents at the service and outside it.
Confirm that vulnerable children and their families have their needs met. You can do this at pick-up or drop-off, one-on-one meetings, or informal discussions.
Speak to children. Find out what matters to them, what they know and don’t know about safety, and what they need to be safe and feel safe.
Talk to children about discussing their personal circumstances. Respect their wishes, including the desire for confidentiality. Explain that staff may need to share information to prevent a serious threat to the child’s health, safety or welfare.
Make service environments welcoming and inclusive. For example:
display flags from different countries
provide books, games and music in different languages
use children’s artwork to decorate the service.
Remind staff and volunteers about diversity and accommodating children’s needs.
Train staff and volunteers to identify and address racism, bullying and discrimination.
Ask children from diverse backgrounds and life circumstances their preferences. Don’t wait for them to ask for what they need.
Get expert advice to support inclusion at your service. This could include an occupational therapist, speech pathologist, or other relevant expert.
Recognise dates that connect with your children and families, for example:
Cultural Diversity Week (March)
Hearing Awareness Week (1–7 March)
IDAHOBIT (International Day Against Homophobia, Biphobia, Intersexism and Transphobia, 17 May)
National Reconciliation Week (27 May–3 June)
Crazy Hair Day (Cystic Fibrosis Awareness, 26 July)
World Mental Health Day (10 October)
International Day of Persons with Disability (3 December)
Think about using:
Books, and resources that reflect diverse views and perspectives.
Dolls and toys of different (or no) genders, cultural backgrounds and physical abilities.
Speech and drama scripts that explore themes around diversity.
Use images of children with diverse characteristics in publications.
NQF Child Safety Guides
The two NQF Safety Guides focus on creating, maintaining and improving a child safe culture in early childhood services. They include:
information on each Child Safe Standard
case studies
questions to guide reflection
additional reading and resources.
The two NQF Safety Guides include information and practical guidance:
NQF Child Safe Culture – Self-assessment and risk assessment tool
NQF Online Safe Culture – Self-assessment and risk assessment tool
Child Safety incident response template – Responding to complaints, concerns, allegations and disclosures
Reporting and Responding Schemes tool.
Download these resources at Child Safety, together with links to additional ACECQA resources about child safety.
Additional resources
The Commission for Children and Young People (CCYP) have information for all types of organisations that must comply with the Child Safe Standards. This includes: