This page provides guidance about how to access training for mandatory reporting.
If you need to make a mandatory report, contact Child Protection in the local government area (LGA) where the child normally resides.
To report immediate concerns for the safety of a child, contact Victoria Police on 000.
About the guides and training
These guides are for Victorian early education workforce professionals who need to undertake the Protecting Children - Mandatory Reporting and Other Obligations (PROTECT) online eLearning provided by the Department of Education.
This training is designed to support early education workforces with their capacity to respond effectively to children whose safety, health or wellbeing may be at risk.
Accessing the learning management platform
This guide is for Early Childhood Education and Care staff, including Long Day Care, Kindergarten, Outside of School Hours Care and other Early Childhood Educators.
Please note that current settings for this course are to complete training every 12 months. The certificate remains valid for 12 months upon completing the course.
Although participants can re-take the Mandatory Reporting module any time after first completing the course, they will not be re-issued a new certificate with a new date as long as there is a valid certificate on the system.
All users - Create new account
Step 1: You must create a new account to access the LMS. Even if you already have a Canvas account elsewhere, it will not work on this system. All users must register a new account specifically for this site.
Go to https://ecprotecttraining.education.vic.gov.au(opens in a new window) and select the Early Childhood course.
On the Protecting Children - Mandatory Reporting and Other Obligations Early Childhood course page, click the blue Login / Enrol button.
Step 2: Create an account by filling out the required fields.
You must fill in all the fields flagged with an asterisk (*).
The Department of Education manages personal information in accordance with relevant Victorian privacy law, the Privacy and Data Protection Act 2014. For more details, visit the Privacy Information Policy.
Enter your first name and last name.
Enter your email address twice.
Step 3: Complete the section Your Early Childhood (EC) role by choosing the role that you mostly work in from the drop-down menu. If your role is not listed, select 'Other - please specify' and complete the If 'other' please specify field.
Step 4: Complete the section About your organisation. First, select Your EC service type by selecting it from the drop-down list. Then complete the fields for your organisation type, name, postcode and work phone number.
If applicable, you also need to enter your EC organisation's Service Approval Number (e.g. SE-12345678). You can search for an Australian Children's Education & Care Quality Authority (ACECQA) Service Approval Number by clicking the link provided.
Step 5: Agree to the terms and complete verification.
Tick the box to agree to the Terms of Use and acknowledge the Privacy Policy.
Then, complete the reCAPTCHA by selecting 'I'm not a robot', and click Register New Account to finish.
Step 6: Once you have successfully created an account, you will receive an email asking you to set up your password. Click the blue 'Set up your password' button in this email to complete your registration. Check your junk or spam folder in case it appears there.
Navigate to your course
Step 1: Once you have successfully set up your password, you will be taken to your Student Dashboard.
Step 2: Click the button 'Begin Course'.
This course has two sections. A learning module and an assessment.
IMPORTANT: You need to complete BOTH the learning module and the assessment to successfully complete this course.
Step 3: On the course page, click the blue Enter button below the text that says 'Learning Module - Mandatory Reporting and Other Obligations' to begin.
Step 4: After you complete the learning module, click 'Save & Exit'.
A 'Thank you!' message will appear.
Click the 'Next' button at the bottom right hand corner of the screen to be taken to the assessment module.
Step 5: You will need to complete and pass the assessment with a minimum score of 90%. You can attempt this assessment as many times as you need. To re-attempt the assessment, click 'Retake quiz'.
Step 6: After completing the assessment and achieving a minimum score of 90%, click 'Save & Exit'.
A 'Thank you!' message will appear.
Certificate of Completion
Certificates are emailed within 24 hours of course completion. You can also access your certificate from your account by clicking on your name in the top right-hand corner of the course enrolment page and selecting 'Student Dashboard'.
On your Student Dashboard page, select the 'Completed' tab and click the Download Certificate button to download a copy.
Support to complete the course
More information
Additional resources: Protection and prevention of child abuse in early childhood settings | vic.gov.au
Enquiries: For training support, contact ec.protect@education.vic.gov.au.
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