Three digital pathways guide progress towards a digital-ready Victoria.
This Strategy defines three digital pathways that provide clear and consistent direction to government to guide and connect the change, and to align and deliver priorities together at pace. And importantly, through this connected change, ensure the delivery of the outcomes improves the experience.
Figure 4. Horizons for a digital-ready Victoria.
Department of Premier and Cabinet, State Government of Victoria
Figure 4. Horizons for a digital-ready Victoria.
Figure 4. Horizons for a digital-ready Victoria.
Establishing digital platforms
Outcomes
Government has fully digitised its services and is known as a reliable and trusted provider.
Information and assistance is fairer and accessible via inclusive, self-service platforms which the Victorian public sector can manage and improve.
Businesses across Victoria are supported to build foundational digital capabilities.
Focus
set the standard for a unified user experience across all services and channels
define the first round of critical services for digitisation
rapidly roll out new services, interactions and entities using component based solutions
deliver transactions on common platforms across and reduce reliance on legacy systems
build up digital skills, leverage digital tools and ways of working
connect, share and leverage data to deliver better services, more often.
Connecting secure and reliable services
Outcomes
integrated major services creating a seamless digital experience
the Victorian public sector seeks leverage and create digital solutions
businesses are developing digitally enhanced products in emerging industries.
Focus
continuously expand the portfolio of critical services delivered to Victorians with Victoria becoming a leader in digital government services
create efficient allocation of resources through agile and data-driven funding
working effortlessly as a business for and with government
developing policy is both leveraging digital tools and supporting digital legislation.
Shaping intelligent ecosystems
Outcomes
intelligent services are integral to businesses and community
highly skilled Victorian public sector moderates and re predictive services
businesses are delivering world-class and locally impactful solutions.
Focus
Periodically review and upgrade the skillsets of Victorian public sector leaders and the wider workforce in line with technological advancements.
Continuously examine the next frontier of what a digital government can deliver individuals, communities and businesses.
