Thank you for your interest in Child Link. Your involvement will support the wellbeing and safety of children in Victoria.
This page contains information to help you complete training and guide you through the steps you will need to complete to access Child Link.
Getting started with Child Link
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Child Link is a specialised digital tool with access limited to key individuals with responsibility for child wellbeing and safety inside their organisation.
Mandatory training is required to access Child Link and use the system appropriately and safely.To sign up for training, visit: Information Sharing and MARAM Online Learning Management .
You can access walkthrough guides showing how to create an account and enrol in appropriate training below.
Child Link User TrainingChild Link User Training for Education WorkforcesFor more information on the topics and material covered in these sessions, please see the Child Link page.
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Once you have completed Child Link User training please notify your Child Link Authoriser and provide them with the name that appears on your Working With Children Clearance (WWWC), or on your Victorian Institute of Teaching (VIT) registration.
Your Child Link Authoriser will then create your Child Link User profile and you will receive an email with the subject line Your Invitation to Join Child Link. -
Click on the link in your Child Link invitation and follow the prompts to activate your Child Link User access. Please note that this link expires after 7 days.
You will be prompted to create a password and set up two factor authentication.
You will be required to provide:
- your Working With Children Clearance (WWWC) number, or your Victorian Institute of Teaching (VIT) registration, and
- your Child Link User training receipt number.
Dedicated support is available on 1800 549 646 if you encounter any technical difficulties when completing this process.
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Congratulations! Once you have activated your Child Link User access, you will be able to log on and start using Child Link to support the children in your care.
Practice guidance is also available within the Help section inside Child Link, in addition to the support resources and materials provided during Child Link training.
Dedicated support is available on 1800 549 646 if you encounter any technical difficulties using the system, or have any questions related to Child Link policy, practice or training.
Please note: Child Link Users are required to abide by the terms of use for access to Child Link at all times.
Where to find support
If you have any questions regarding the steps above or require assistance accessing Child Link, please contact us on 1800 549 646 or at childlink@education.vic.gov.au.
Child Link User Training Enrolment Guides
If you belong to an education workforce and would like more information on how to enrol in Child Link training, please see the guide below.
If you belong to any other workforce and would like more information on how to enrol in Child Link training, please see the guide below.
Checklists
Frequently asked questions
Our frequently asked questions (FAQs) provide information and responses to common questions about Child Link. You can also find out more about Child Link Users and Authorisers here.
The Child Information Sharing Reforms
The Child Information Sharing reforms are providing Victorian child and family service professionals with important tools to help them protect and promote the wellbeing and safety of Victorian children.
Authorised health, education and family service professionals are now able to request and share information to better meet the needs of children and their families and create a more collaborative and integrated service and support system.
Access more information about the Child Information Sharing .
Accessing Child Link
If you have completed training and all the steps required to activate your Child Link access, you can click on the following links to log-in to Child Link.
Child Link for Users Child Link for Authorisers
Child Link Authorisers who are also Child Link Users
To complete actions in your role as an Authoriser, please select Child Link for .
To complete actions as a Child Link User, please select Child Link for .
After logging in, you can then move between Child Link for Users and Child Link for Authorisers through menu options, without having to log-in separately.
Inactivity reminder
After 5 minutes of inactivity, Child Link will issue a reminder that Users and Authorisers will be logged out if they remain inactive. If no activity is recorded within a subsequent two-minute window, the User or Authoriser will be logged out automatically. This is a security measure to support appropriate use of Child Link.
Reviewed 17 May 2023