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Case study: Anne - Employment Brokers program

Discover how the Employment Brokers program helped Anne rebuild confidence and access pathways to meaningful employment opportunities.

Anne*, a 49-year-old mother of a large family, faced overwhelming challenges at work and home.

After losing her job in the disability sector and struggling with financial pressures, she turned to the Employment Brokers program for support.

The employment broker worked with her to address key barriers, such as understanding her contract, improving her confidence when job searching and expanding her access to resources.

With tailored support, Anne gained a clearer understanding of her rights and responsibilities, learned how to navigate Centrelink support and updated her resume.

Anne also set both short-term and long-term goals – to secure a new job and build her skills through study.

She gained valuable experience by volunteering at a local church and in January 2024, she started a new position with another employer.

As part of her journey, Anne organised a women’s group to support others in similar situations and enrolled in further study.

Today, she is thriving in her new role and now her son uses the Employment Brokers program to develop his professional skillset.

This story highlights the transformative impact of personalised support, helping individuals break through barriers and build brighter futures.

*Names have been changed to protect the person's identity.

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