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About the Standard

Being a child safe organisation requires ongoing effort with a focus on reviewing and continuously improving policies, procedures and practices.

This Standard contains obligations for RTOs to:

  • analyse complaints, concerns and safety incidents to:
    • identify causes and systemic failures
    • inform continuous improvement
  • report on the findings of relevant reviews of child safe practices to staff and volunteers, families, children and the community.

How to comply

An RTO must be able to provide evidence of:

  • how the RTO reviews, evaluates and improves child safe practices
  • a complaints process that includes analysis and review to identify systemic failures
  • meeting agendas and minutes that demonstrate continuous improvement in child safety policies and practices
  • communications with staff, volunteers, communities, families and children about the outcomes of relevant reviews.

Examples of compliance

An RTO complying with the Standard may make sure it regularly reviews its implementation of the Child Safe Standards through:

  • a monitoring or performance framework
  • continuous improvement practices
  • a record management system
  • an annual compliance report
  • governance frameworks.
  • In complying with Child Safe Standard 10, an organisation must, at a minimum, ensure:

    • the organisation regularly reviews, evaluates and improves child safe practices
    • complaints, concerns and safety incidents are analysed to identify causes and systemic failures to inform continuous improvement
    • the organisation reports on the findings of relevant reviews to staff and volunteers, community and families and children and young people.

Reviewed 24 June 2022

Child Safe Standards

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