Cladding Safety Victoria (CSV) is committed to maintaining a strong integrity culture and to being accountable for the way in which it delivers its activities in the public interest. Information about particular processes that are in place to support integrity at Cladding Safety Victoria is available on this page.
Fraud and corruption
Cladding Safety Victoria has zero tolerance for fraudulent and corrupt activity. If you have any concerns about suspected fraud, corruption or improper conduct relating to CSV or CSV projects, you have a number of options for making a report.
Direct to Cladding Safety Victoria
Stopline is an independent hotline where you can seek advice about a matter of concern or make a report. Reports can be made to Stopline using a webform, by phone, email or mail. You may choose to report anonymously and choose how much of your personal information is shared with Cladding Safety Victoria.
Independent Broad-based Anti-corruption Commission (IBAC)
IBAC is the Victorian agency responsible for preventing and exposing public sector corruption. Reports about Cladding Safety Victoria can be made directly to IBAC (anonymously if you wish).
Mail: GPO Box 24234, Melbourne, VIC 3001
Your personal information when making a report
Any personal information you share with Cladding Safety Victoria or consent to be shared with Cladding Safety Victoria will be collected by Cladding Safety Victoria in accordance with the provisions of the Privacy and Data Protection Act 2014 and Public Records Act 1973.
Cladding Safety Victoria collects this information to:
- fully consider, assess and investigate (as applicable) the matter/s raised in your report
- keep you informed about actions taken, as appropriate and subject to confidentiality provisions
- undertake data analysis and reporting.
If you choose not to share your information with Cladding Safety Victoria, this may limit Cladding Safety Victoria’s ability to fully assess the matter/s raised in your report and to keep you informed about Cladding Safety Victoria’s response to your report.
The information you provide to Cladding Safety Victoria may be shared:
- with Victorian Government departments or entities where CSV is required to do so
- with professional practitioners where CSV needs to seek advice on or external investigation of matters raised
- with other third parties for assurance purposes (such as audits) or where it is obliged to provide the information legally or in accordance with government or CSV policy.
Gifts, benefits and hospitality
Cladding Safety Victoria takes a strong position on gifts, benefits and hospitality to preserve the integrity of decision-making and to avoid possible conflicts of interest. Staff are not able to accept any offers of gifts, benefits or hospitality and must declare any offers made. All stakeholders, including suppliers, are discouraged from making offers of gifts, benefits or hospitality to Cladding Safety Victoria employees.
Our policy and processes set out our standards for the management of gifts, benefits and hospitality.
1) Policy objective
CSV is committed to creating and maintaining a strong integrity culture and to being accountable for the way in which it delivers its activities in the public interest. The purpose of this policy is to outline CSV’s position on responding to offers of and providing gifts, benefits and hospitality in support of the principles of integrity, impartiality and accountability.
2) Policy scope
This policy applies to members of the CSV Board and its sub-committees while acting in the capacity of their CSV role, all CSV executive and staff, and contractors and consultants who deliver services to or on behalf of CSV.
3) Key policy principles
3.1 CSV has a policy of zero-dollar amount tolerance and all Board members, executives and staff (hereafter referred to as ‘CSV parties’) must not accept any type of gift or benefit, including token gifts, unless a gift meets the definition of a ceremonial gift and cannot be declined without causing offence. Offers of hospitality must not be accepted unless they are specifically excluded under the definition in Section 5.
3.2 All CSV parties are required to decline and declare any offer of gifts, benefits or hospitality as soon as they arise.
3.3 Contractors and consultants must not offer CSV parties any gifts or benefits, either directly or indirectly, and offers of hospitality must be limited to offers of basic hospitality identified as exclusions to the policy in Section 5. Contractors and consultants also must not take any action to entice or obtain any unfair or improper advantage.
3.4 All people to whom this policy applies have a duty to conduct themselves in accordance with the highest standards of integrity, impartiality and accountability in responding to and providing gifts, benefits and hospitality.
3.5 All people to whom this policy applies must not, for themselves or others, seek or solicit gifts, benefits or hospitality.
3.6 All people to whom this policy applies must refuse bribes or inducements and report any attempts of bribery or inducement in accordance with CSV’s procedures.
3.7 In responding to or providing gifts, benefits or hospitality, CSV procedures must be followed.
3.8 register of gifts, benefits and hospitality will be maintained and published by CSV to support integrity, impartiality and accountability and the information in these registers will be used in accordance with the provisions of the Privacy and Data Protection Act 2014 and the Public Records Act 1973.
3.9 All members of decision-making bodies and committees will be asked to state whether their entries in the gifts, benefits and hospitality register are complete at the start of each meeting.
3.10 At the end of each financial year, all executives and staff will complete an attestation confirming that their gifts, benefits and hospitality declarations are current and accurate.
3.11 All people to whom this policy applies have an active duty to report at the earliest opportunity any instance where they become aware that another person may have breached this policy.
3.12 Breaches of this policy will be reported immediately to the Chief Operating Officer (or in the case of a breach by the Chief Operating Officer, to the Chief Executive Officer) and will be addressed under the relevant disciplinary policy or breach of contract procedure. Policy breaches will also be reported to the next scheduled meeting of the CSV Board’s Finance and Audit Committee.
3.13 The CEO will report at least annually to the Finance and Audit Committee on the administration and quality control of CSV’s gifts, benefits and hospitality processes and register.
4) Roles and responsibilities
4.1 Board members are responsible for setting a strong integrity culture that supports transparency around gifts, benefits and hospitality, approving CSV’s policy approach to managing gifts, benefits and hospitality, and for demonstrating accountability by declaring all offers of gifts, benefits and hospitality in accordance with CSV procedures.
4.2 Finance and Audit Committee members are responsible for monitoring the internal controls and risk management processes that relate to gifts, benefits and hospitality.
4.3 Management are responsible for ensuring the implementation of this policy and related procedures through regular communication, staff training and monitoring of compliance. Management are also responsible for supporting CSV’s integrity culture through their own behaviour and conduct, through the active management of gifts, benefits and hospitality risks, and by addressing policy breaches in an appropriate manner.
4.4 All people to whom this policy applies are responsible for ensuring their own conduct meets the required standard.
5) Key definitions
5.1 Accountability means that individuals are accountable for appropriately responding to and providing gifts, benefits and hospitality. Managers are accountable for modelling good practice, promoting awareness and overseeing their direct reports’ management of gifts, benefits and hospitality.
5.2 Benefit means preferential treatment, privileged access, favours or other advantage offered to an individual. They may include invitations to sporting, cultural or social events, access to discounts and loyalty programs, and promises of a new job. The value of benefits may be difficult to define in dollars, but as they are valued by the individual, they may be used to influence the individual’s behaviour.
5.3 Business benefit means a benefit that will legitimately enhance the conduct of official business or other legitimate goals of the public sector organisation, the public sector or the State.
5.4 Ceremonial gift means official gifts provided as part of the culture and practices of communities and government, within Australia or internationally. Ceremonial gifts are usually provided when conducting business with official delegates or representatives from another organisation, community or foreign government.
5.5 Gift means free or discounted items, and any item that would generally be seen by the public as a gift. These include items of high value (e.g. artwork, jewellery or expensive pens), low value (e.g. small bunch of flowers) and consumables (e.g. chocolates).
5.6 Hospitality means the friendly reception and treatment of guests. Hospitality may range from purchased tea or coffee at a cafe meeting to expensive restaurant meals and sponsored travel and accommodation. For the purpose of this policy, the following types of hospitality are excluded from this definition, may be accepted and do not need to be declared:
- hospitality offered by a Victorian public sector organisation, where the reason for the CSV party’s attendance is consistent with CSV’s functions and objectives and with the CSV party’s role (e.g. a meeting or forum)
- hospitality offered at an official business event where CSV has paid for the Board member, executive or staff member’s attendance (e.g. a training session)
- basic hospitality offered at a work site where these amenities are generally available to others (e.g. a coffee urn in a tea room).
The following type of hospitality is excluded from this definition and may be accepted, but does need to be declared:
- hospitality offered for an official business event where the Board member, executive or staff member’s attendance has been approved, but CSV has not paid for their attendance (e.g. a conference at which the CSV party is presenting).
5.7 Integrity means to strive to earn and sustain public trust and avoid any real or apparent conflicts of interest when offering or responding to gifts, benefits and hospitality.
5.8 Impartiality means that individuals place the public interest above their private interests when carrying out their duties. They refuse offers of gifts, benefits and hospitality that could reasonably be perceived as influencing them or undermining the integrity of their organisation.
5.9 Official business event is an event hosted by an external, non–public sector organisation where it is in the public interest for the CSV party to attend and the CSV party’s attendance has been approved (e.g. seminars, conferences and training sessions).
5.10 Token gift means those gifts offered in business situations by organisations to representatives of an agency. Token gifts are often mass produced, not generally given as personal gifts, have no significant or lasting value. Examples include caps, stationery, coffee mugs, etc.
6) Related policies
- Conflict of Interest Policy
- Fraud and Corruption Control Policy
- Appropriate Workplace Behaviour Policy
- Information Privacy and Security Policy (under development)
- Risk Management Policy
7) Associated documents, guidelines and procedures
- Gifts, Benefits and Hospitality Procedure for Board Members
- Gifts, Benefits and Hospitality Procedure for Staff, Contractors and Consultants
- CSV Board Charter
- Finance and Audit Committee Charter
8) Legislation and external documents
- Cladding Safety Victoria Act 2020
- Public Administration Act 2004
- Public Interest Disclosure Act 2012
- Privacy and Data Protection Act 2014
- Public Records Act 1973
- Code of Conduct for Victorian Public Sector Employees
- Code of Conduct for Directors of Victorian Public Entities
- Supplier Code of Conduct
- VPSC Model Gifts, Benefits and Hospitality Policy
- VPSC Model Conflict of Interest Policy
Register of reportable gift offers
We must keep a register of all reportable gift offers and publish a de-identified copy for each financial year that complies with privacy laws.
|Recipient: Note that all declined GBH offer recipients are de-identified in accordance with the VPSC guidelines||Donor organisation||Reason offered||Description of the offer of gift/benefit/hospitality||Estimated value||Decision regarding offer|
|07/07/2021||Program Manager||Johnstaff||Networking||Seat at a table at a Property Council of Australia networking lunch||$300||Declined|
|04/08/2021||Senior Manager, Contracts and Delivery||TSA Management||Hospitality at meeting||Coffee||$4||Declined|
|10/11/2021||Due Diligence Lead||Bluestone OCM Pty Ltd||Post due diligence inspection hospitality||Coffee and/or pastry||$5-10||Declined|
|23/11/2021||Chief Executive Officer||Cotton Lovegrove||Hospitality at meeting||Coffee||$4.30||Declined|
|29/11/2021||CSV via Office Manager & EA to the CEO||Knight Frank||Welcome back to the office post Covid restrictions||Free coffee for all staff on particular day||$4.50 each||Staff advised offer not consistent with CSV's policy|
|29/11/2021||Senior Manager, IT Services||Empired||End-of-year celebration for clients||Invitation to Christmas party||Unknown||Declined|
|29/11/2021||IT Service Delivery Manager||Empired||End-of-year celebration for clients||Invitation to Christmas party|| |
|04/03/2022||Communications Adviser||National Association of Women In Construction (NAWIC)||Raffle prize for attendees at the NAWIC International Women's Day high tea||Two bottles of red wine||$37||Accepted and donated as a prize for the CSV organisation-wide football tipping competition|
|06/04/2022||Chief Executive Officer||Valuable Change Co||Book promotion||2 books: Valuable Change|| |
|Declined and books returned|
Group Program and Corporate Strategy and Governance Manager, Construction Quality and Safety Manager, Manager Contracts Delivery, Enterprise Applications Lead, Procore Implementation Program Manager, Project Support Officer, Director Cladding Rectification,Information Technology Manager, Finance and Accounting Manager
|Procore||Networking for team, customers and prospective business partners||Invitation to networking event||$270||Declined|
|04/05/2022||Maanager Procurement and Contracts||Focus Network||Engagement with industry supply chain companies||VIP guest pass to Procurement/Supply Chain Forum, including free industry insights report, lunch, beverages, access to all sessions along with slides to all presentations from the day||$5000||Declined|
|Date offered||Recipient: Note that all declined GBH offer recipients are de-identified in accordance with the VPSC guidelines||Donor organisation||Reason offered||Description of the offer of gift/benefit/hospitality||Estimated value||Decision regarding offer|
|30/11/2020||Board Secretary||Thirst Creative||End of year client gift||Lollies, water bottle and postcards||$30||Declined|
|07/12/2020||Director, Stakeholder Engagement||Six O'Clock Advisory||End of year client gift||Parcel - unsure of contents||Unsure||Declined|
|30/03/2021||Customer Liaison Officer||Strata Angels||Offered by Owners Corporation Manager as a token of gratitude for assistance from CLO to date||Company branded water bottle||$20||Accepted and then disposed of|
|21/04/2021||Due Diligence Officer||NVM Facades||Included in a delivery of building samples to CSV as a thank you gesture||Box of chocolates||$10||Accepted and left in a communal area for all staff to share|
|20/05/2021||Senior Manager, Contracts Delivery||St Ferrer||Coffee prior to site meeting||Coffee||$5||Declined|
|6/04/2021||Procurement Officer||Telstra||Relationship building||Football tickets and corporate hospitality||$50+||Declined|
Reviewed 25 July 2022