Contact us by phone
Write to us
You can reach us via our mailing address at PO Box 23392, Docklands VIC 8012.
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At Cladding Safety Victoria, we realise there are times when you may require additional assistance or would like to escalate an issue to a complaint. We are committed to handling complaints fairly, efficiently and effectively.
When should I lodge a complaint?
Owners corporations should contact their Customer Liaison Officer in the first instance with any questions or concerns.
Likewise, if you require additional assistance, rather than lodging a complaint, you should reach out to our support line who will be able to assist and escalate issues within Cladding Safety Victoria as required.
How do I lodge a complaint?
Reviewed 09 June 2021