Design Plan
Option 3:
Develop strategic recommendations or a policy
Time frame: 8-10 weeks
Budget: $80,000-$100,000
How do I do this?
Concept ideation workshop or design sprint (x1)
Method
Using existing research to workshop, explore and document potential solutions to common pain points.
Research synthesis
Method
Synthesis of workshop outcomes, analysing concepts for similarities and differences so that ideas can be consolidated.
Low-fidelity prototyping (x1) or future-state journey mapping
Method
To demonstrate how a single solution might work.
What will I get?
Opportunities and recommendations
Output
An output of research that highlights important things or ‘so whats’ that require attention and action.Value proposition
Output
A statement describing what it is that your organisation, product or service offers to your users.Future-state journey map or Storyboards and scenarios or CX vision and principles
Output
A journey map that describes a vision for the user experience you want to create.
Low-fidelity prototype(s)
Output
A method used to communicate, test and iterate an idea.
Pros
Cons
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