Practitioner resources for The Orange Door

Interim guidance for The Orange Door practitioners.

These interim documents will be updated over time, informed by:

  • client feedback
  • the experience of practitioners and service providers
  • evaluation
  • other evidence such as reviews and research

Contacting The Orange Door

People seeking services can call or attend The Orange Door in person without a referral.

Practitioners can call The Orange Door to make a warm referral or for secondary consultation. There is no direct referral form available from this website.

Integrated practice framework (interim)

This framework focuses on:

  • coordinated delivery of The Orange Door
  • consistent, integrated and collaborative practice
The Orange Door interim integrated practice framework
PDF 1.51 MB
(opens in a new window)

Perpetrator practice guidance

This document outlines how The Orange Door manages perpetrators of family violence.

The Orange Door perpetrator practice guidance
PDF 616.54 KB
(opens in a new window)

Brokerage program requirements

This document:

  • explains the background, purpose, monitoring and reporting requirements of brokerage
  • provides advice for practitioners about:
    • how to determine who brokerage could support
    • the type of goods or services that brokerage can be used for
    • acquittal processes
  • is intended to ensure consistency in distribution of brokerage
Program requirements for The Orange Door brokerage
PDF 146.35 KB
(opens in a new window)

Client experience toolkit

The client experience toolkit provides tools and advice for delivering a positive client experience of The Orange Door. Practice tips and tools were tested with clients and workers as part of the Support and Safety Hubs Client Experience Design project.

Support and Safety Hubs Client Experience Design Phase 1 Report
PDF 10.81 MB
(opens in a new window)

The toolkit is being used in professional development for workers at The Orange Door.

Support and Safety Hubs Client Experience Toolkit
PDF 8.89 MB
(opens in a new window)

Client partnership

The Client partnership framework for The Orange Door can be used to strengthen partnership with clients at all levels - from practice through to leadership and system reform.

The Client Partnership Strategy for The Orange Door offers a vision and roadmap to embed clients as partners in all aspects of work related to The Orange Door.

Service interfaces (interim)

These documents outline service interfaces between The Orange Door and a range of services and agencies.

They provide minimum statewide requirements to establish local processes.

Guidance for the interface between The Orange Door and sexual assault support services (including those delivered in MDCs), legal services and housing and homelessness services are being developed.

Further interfaces with other service sectors and agencies will be developed over time.

Magistrates' Court of Victoria

Interface between Magistrates' Court of Victoria and The Orange Door
PDF 604.44 KB
(opens in a new window)

Community Operations and Victims Support Agency

Interface between COVSA and The Orange Door
PDF 507.75 KB
(opens in a new window)

Child Protection and Integrated Family Services

Interface between Child Protection Integrated Family Services and The Orange Door
PDF 549.91 KB
(opens in a new window)

Men's Referral Service

Interface between Mens Referral Service and The Orange Door
PDF 497.41 KB
(opens in a new window)

Risk Assessment and Management Panels (RAMPS)

Interface between RAMPs and The Orange Door
PDF 628.45 KB
(opens in a new window)

Victoria Police

Interface between The Orange Door and Victoria Police
PDF 584.49 KB
(opens in a new window)

inTouch Multicultural Centre Against Family Violence

Referral pathways between The Orange Door and inTouch
PDF 399.09 KB
(opens in a new window)
Referral pathways between The Orange Door and inTouch
Word 565.63 KB
(opens in a new window)

Djirra

Referral pathways between The Orange Door and Djirra
PDF 105.87 KB
(opens in a new window)
Referral pathway between The Orange Door and Djirra
Word 168.29 KB
(opens in a new window)

Updated