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Early Childhood Language Services

Free on-site, telephone and video interpreters are available for all department funded kindergarten services and eligible early childhood support services.

Learn more about Early Childhood Language Services and check if you are eligible to use the service.

Contact All Graduates Interpreting and Translating (All Graduates) to create an account or make a booking.

Email: de.enquiries@allgraduates.com.au

Login to make a booking

About Early Childhood Language Services

The Department of Education has engaged All Graduates to provide qualified and accredited onsite, telephone and video interpreters, and translation of written information.

Early Childhood Language Services improves communication with parents and carers who speak a language other than English or use Auslan and makes information more accessible.

On-site, telephone and video interpreters can be used for discussions and meetings with parents and carers to communicate information about a child, talk about important activities at kindergarten or understand the transition from kindergarten to primary school.

Interpreters are qualified and accredited by the National Accreditation Authority for Translators and Interpreters (NAATI).

Who can use Early Childhood Language Services

Victorian Government Department of Education funded kindergarten services and eligible early childhood support services can access free on-site, telephone and video interpreters.

Funded kindergarten services includes both sessional (standalone) kindergartens and kindergarten programs within long day care settings.

All department funded kindergarten services can also access translation services of written information.

The following early childhood support services can also access interpreting services:

  • local councils that receive funding from the department to deliver a Central Registration and Enrolment Scheme (CRES) or a program to support kindergarten and pre-prep access and participation (including the CALD Outreach Initiative)
  • Access to Early Learning (AEL) providers
  • Safe Haven providers
  • Early Childhood Intervention Services Continuity of Support (ECIS CoS) providers.­ ECIS CoS providers deliver intervention services to children not eligible for the NDIS.
  • ECIS CoS Department of Education central team (NDIS & Strategic Projects team). For assessment of applications for ECIS CoS, including contact with parents and carers via telephone.

Parents and carers can also access the free in-bound telephone interpreting service to contact a kindergarten or early childhood support service using a telephone interpreter in a preferred language.

All Victorian Government primary and secondary schools can use All Graduates for interpreting and translation services. Learn more: School Interpreting and Translation Services.

Interpreting

Translation

Resources and training

Feedback

To provide feedback about the quality of interpreting and translation services you can email All Graduates feedback@allgraduates.com.au or the Early Years Management and Partnerships Unit early.years.cald.programs@education.vic.gov.au.

For more information and guidelines on using languages services in Victoria, see the Victorian Government Policy.

The Victorian Government is committed to providing accessible information. This page may not meet level AA of the Web Content Accessibility Guidelines 2.1. If you are unable to use any of the content of this page, you can contact us to request an accessible version.

Contact email: early.years.cald.programs@education.vic.gov.au
Contact number: 03 9059 5340

Updated