Contracts
View or download the Franchise Agreement - Train
View or download the Franschise Agreement - Tram
View or download the Melbourne Metropolitan Bus Services Franchise Agreement
Responsibilities
Operators
- Day-to-day operation of trains and trams to network performance standards
- Responsibility for customer service, including tickets sales, passenger security and station staff
- Employment and management of staff
- Maintenance and cleaning of vehicles, tracks and stations
Victorian Government
- Safety regulation
- Sustainable funding
- Coordination of timetables between trains, trams and buses
- Long-term network and strategic planning
- Development of a new ticketing system
Find more information about legislation relevant to public transport go to our Legislation and public transport page.
You can also ask for more information about the documents or ask for copies. Find more information at Freedom of Information.
Updated