Legislation and public transport
This page outlines the sSeveral acts of legislation that are relevant to public transport in Victoria.
Improving accessibility in public transport
We’re working to make public transport more accessible and inclusive.
Changes to bus stops
Sometimes bus stops are moved, removed or combined with others. These changes help make bus travel better for everyone.
The Victorian Public Transport Industry's Complaint Management Policy
The Victorian Public Transport Industry's Complaint Management Policy
Public transport guidelines for land-use development
The Department of Transport released the Public Transport Guidelines for Land Use and Development as an information resource for councils, developers and consultants in 2008.
Transport and land-use planning
Information on amendments related to transport, including state transport project delivery, a new transport zone, and state planning policy for transport.
Transport conduct regulations
The Transport (Compliance and Miscellaneous) (Conduct on Public Transport) Regulations 2015 introduced Victorian public transport conduct requirements for bus, train and tram passengers.
Public transport customer service charters
Customer service charters describe your rights as a passenger, and define operator responsibilities and obligations. They include a Compensation Code.
A new bus stop is coming to your street
Information about if a new bus stop is being implemented in your street.
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