Apply to be an approved Registered Training Organisation

You must be able to confirm the identity of students undertaking training.

Effective verification methods include:

• requiring students to have a Unique Student Identifier(opens in a new window) (USI) to enrol in the RSA online course
• ensuring that students can access online training through a secure website
• issuing students with a unique login and password that provides access to the secure website using secure login or password retrieval
• securing the transmission of login information using standard encryption technology
• providing information regarding the setup and maintenance of password security
• requiring students on initial login to set up security questions that allow them to retrieve their password if they forget the password
• maintenance student confidentiality by following the Australian Privacy Principles(opens in a new window) (APPs).

You must be able to assess the competency of students undertaking training. Effective assessment methods include:

• the use of randomly generated or varied ‘banks’ of assessment material to ensure that students do not complete the same assessment
• providing students with information about assessment requirements and processes
• tailoring communication and support to all students, including Victorians with a disability, students from non-English speaking backgrounds, and students in remote locations
• providing students with real-time support through phone calls, emails from qualified assessors, online meetings, and the use of surveys to obtain feedback on satisfaction with the course.

Upon course completion, enter the student’s details into the LCV RSA certificate database and issue the LCV Certificate of Completion within 5 business days of course completion.

You must be able to minimise the potential for fraudulent activity.

Effective methods include:

• the capture of IP addresses of students undertaking online training
• monitoring course activities to flag when the same free text answers are given to assessment questions by different students
• restricted RTO administrative access to the amendment or alteration of student details after the verification of the student’s identity
• contacting students undertaking the course directly
• withdrawal of RSA certification if the information provided is fraudulent
• sending reports to LCV of any suspicious activities by trainers or students.