Responsible Service of Alcohol (RSA) is compulsory for anyone selling, offering or serving alcohol under the following types of liquor licences:
RSA training may also be compulsory in other situations where there is a special condition on the liquor licence.
People must complete their RSA training within one month from the date they first supply liquor.
A person under the age of 18 can complete the RSA training but must wait until they are 18 to serve alcohol.
RSA training is completed through an RTO approved by Liquor Control Victoria (LCV).
Your RSA does not expire, but you need to refresh it every three years. Complete the RSA refresher(opens in a new window) course online.
RSA training in Victoria
You need to complete the nationally accredited Provide responsible service of alcohol (SITHFAB021) course with a registered RTO approved by LCV.
Training may be in-person, virtual classroom or online.
When you complete the course you will be given a RSA Certificate of Completion. Provide a copy of your certificate to your employer.
Make sure your training is with an RTO, that is a registered provider approved by LCV.
Our inspectors will not accept any other certificates. A PDF version of a sample certificate is available to view below.
Training organisations that are approved by LCV to deliver RSA and issue the correct certificate, are now easier to identify. Look for the ‘Liquor Control Victoria Approved RSA Provider’ wordmark (pictured) on training websites and advertising:
Licensee training provides further information on other training required by licensees, including an exemption from the RSA training.
RSA refresher course
You will need to complete a refresher course(opens in a new window) every 3 years to keep your RSA current.
This course is free. It takes approximately 30 minutes to complete and is available online.
You need your original RSA certificate number which can be found in the bottom right corner of your certificate. If your certificate was issued before 31 January 2023 the certificate number is in the top right corner.
If you cannot find the certificate number or have lost your certificate, please contact us at contact@liquor.vic.gov.au(opens in a new window).
Once you complete your refresher course, download and print your new certificate. You need to provide a copy of this certificate to your employer.
Interstate RSA training
If you hold an RSA from another state or territory, it may be recognised in Victoria. You will need to complete a bridging course. Through this course you will receive a Victorian RSA certificate allowing you to work in Victorian venues.
Visit the bridging course application portal to apply and to check your eligibility. This course is free.
Please note: you must be 16 years or older to do the bridging course in Victoria. You cannot work serving alcohol until you are 18 years old.
If you want to use your Victorian RSA certificate in another state or territory, you will need to check what the relevant licensing authority interstate requires.
Apply to be an approved Registered Training Organisation
Training providers can apply to Liquor Control Victoria (LCV) to deliver Responsible Service of Alcohol (RSA) training.
Contact details for interstate liquor licensing authorities
Australian Capital Territory
New South Wales
Northern Territory
Northern Territory Government Business and Industry
Queensland
South Australia
South Australia Government Business and Trade
Tasmania
Department of Treasury and Finance
Western Australia
Department of Local Government, Sport and Cultural Industries
Replacing your RSA certificate
Lost certificate
If you have lost your original RSA certificate, you can contact us at contact@liquor.vic.gov.au to arrange a replacement.
The cost to replace your certificate is $16.50 (including GST).
To replace your certificate for free, you can complete the RSA refresher course. This will provide you with a new certificate that can be downloaded by you at no cost.
Name change
If you would like a certificate with your name changed, contact us to arrange it at contact@liquor.vic.gov.au.
You need to provide us with a copy of your identification documents that show your changed name. This might be a marriage certificate or another official name change document. There is no cost to update your certificate where you name has changed.
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