Support for students and their families affected by the floods

Support and resources are available for students and their families affected by the 2022 Victorian floods.

If you've been affected by the October 2022 Victorian floods or Bogong landslip, call the Victorian Flood Recovery Hotline.

Financial support for affected families

Financial support is available for people whose homes have been affected by the October 2022 Victorian floods or Bogong landslip. For information, visit Financial support available for people impacted by the 2022 floods.

If you’re experiencing financial hardship

If you're experiencing ongoing financial hardship, you should contact your child's school to talk about cost-support options. This includes the option of getting help through State Schools’ Relief.

State Schools’ Relief can support with the cost of essential school supplies, including:

  • uniforms
  • footwear
  • stationary packs
  • digital items such as internet USB dongles and headphones

If you are a parent or carer and you need financial assistance with the above items, please request an appointment with your school principal, assistant principal, or welfare/wellbeing coordinator to discuss your needs.

Schools can apply directly, via the SSR online portal, whenever they believe there is a need to support a student whose family/carers are facing difficulty in providing the appropriate uniform, footwear, or educational items for attending school.

Support from the NDIS for children with disability

If your child gets NDIS funding and their belongings such as assistive technologies need repairs or replacement, the NDIS can help. Contact the NDIS National Contact Centre on 1800 800 110 or visit Supporting participants through severe weather in Victoria and Tasmania for more information.

Mental health and wellbeing support for school-aged children

Children and young people may experience longer-term emotional and psychosocial effects because of emergencies such as floods.

If your child requires support, you may contact your school to talk about:

  • support through student support services
  • how secondary school students can access counselling and wellbeing support
  • for secondary students, a referral to headspace face-to-face and phone counselling services. You can also contact headspace directly on 1800 650 890 or

You may also get support through:

For information visit, Mental health and wellbeing support.

Recovery to help children deal with trauma

The following resources can help support children and young people deal with a difficult or traumatic time:

Translated resources about how to deal with trauma

Translated information is available for:

Family violence supports following emergencies

Family violence can increase during and after emergency and traumatic situations. If your family is experiencing family violence, talk to your child's school. They can offer support.

More resources and support can be found on:


If you would like to volunteer with flood recovery or donate to those affected, visit Volunteer and donate.

Find out more

For information about recovery support for people and communities visit, 2022 Victorian flood recovery.

For up-to-date emergency warnings and information, visit Emergency Recovery Victoria.